What happens at the Visa Application Centre

  • Please arrive 15 minutes before your appointment time.
  • You must attend the appointment for your visa application. You cannot send someone in your place.
  • Please bring your valid passport or travel document with at least one page that is blank on both sides.
  • At the Visa Application Centre, you will need to submit your fingerprints and photograph. This is known as biometric information. A digital fingerprint scanner collects images of all 10 fingerprints, and you will have a digital photo taken. The digital fingerprint scanner uses no inks, liquids or chemicals and will not mark your skin.
  • Your digital photograph must be taken with full face and without sunglasses or tinted spectacles, or head covering unless it is worn for religious or medical reasons.
  • Your face should be clearly visible with no hair across the eyes.
  • Ensure your fingertips are free from any forms of decoration, cuts, abrasions or other markings as these may affect your ability to provide acceptable finger scans.
  • If you are applying for a visa on behalf of a child under 5 years old, they must also attend an appointment and have their digital photograph taken, but they don’t have to provide their fingerprint information.
  • Children under 16 years old need to be accompanied by an adult (18+) and this cannot be a member of VFS Global staff.
  • Without biometric information, your visa application will not be processed.
  • You can upload your documents yourself after booking your appointment, or bring your supporting documents and use our Document Upload Assistance service at the Visa Application Centre (fee applies).
  • If you have purchased, or plan to use our Document Upload Assistance service, bring the originals or good-quality copies of your supporting documents to the Visa Application Centre.