Contact us

Helpline

For any questions about the visa application process, you can contact us at:

Mon – Fri 08:00 – 17:00

+ 375 17 388 13 37

+ 375 17 388 02 46

Click To Talk

Contact us by email:

Minsk, Gomel, Mogilev - [email protected]

Grodno, Lida - [email protected]

Brest, Pinsk, Baranovichi - [email protected]



Customer experience

Feedback and suggestions

VFS Global is committed to delivering a world-class experience and welcomes your valuable feedback. You can be assured that all feedback receives our full and complete attention.

To help us serve you better, please include following information along with your feedback.

  • Your name and contact details

  • A clear description of the issue (e.g. dates, location, names of personnel dealt with, and any other relevant background)

  • The type of visa you are applying for and your associated application reference number (or numbers)

We endeavor to reply within 2 business days.

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