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Helpline
Please address your emails to [email protected]
+375 17 388 02 55 (09:00 to 17:00 - Monday to Friday, except Holidays)
Customer experience
Feedback and suggestions
VFS Global is committed to delivering a world-class experience and welcomes your valuable feedback. You can be assured that all feedback receives our full and complete attention.
To help us serve you better, please include following information along with your feedback.
Your name and contact details
A clear description of the issue (e.g. dates, location, names of personnel dealt with, and any other relevant background)
The type of visa you are applying for and your associated application reference number (or numbers)
We endeavour to reply within 2 business days.